Roopchund Randhir - Universite des Mascareignes

Dr Randhir Roopchund is an accomplished academic, researcher, and higher education leader with over 23 years of experience in teaching, research, academic administration, and consultancy across local and international institutions. He holds a Doctorate in Business Administration, an MBA, a Postgraduate Certificate in Education (PGCE), the Chartered Institute of Marketing (CIM) qualification, and several other professional credentials. His expertise spans marketing, entrepreneurship, innovation and higher education. Dr Randhir Roopchund has worked with international universities such as Aberyswyth University, University of Glasgow, Amity University and University of Northampton. Throughout his career, he has served in senior leadership roles, including Head of Department and Dean of Faculty of Business and Management at UDM, while contributing to curriculum development, quality assurance, and institutional strategy. Dr Randhir Ropchund has published in more than 25 research articles including Q1 Journals such as Industry and Higher Education (Q1 -0.707) and Environmental Science and Pollution Research (Q1 -0.909). He has also participated in more than 30 international conferences and reviewed for many impactful journals. He has worked as Consultant for MaddisonPine Ltd, Commonwealth of Learning, National Women Entrepreneurship Council and few local and international universities. He is member of the two journals namely IJMESS and International Journal for Technoentrepreneurship. He has been external examiner for Mphil for University of Technology Mauritius and for Doctorate for UNISA. He has been visiting Faculty at many universities including African Leadership University.

Research

Biography

Dr Randhir Roopchund is an accomplished academic, researcher, and higher education leader with over 23 years of experience in teaching, research, academic administration, and consultancy across local and international institutions. He holds a Doctorate in Business Administration, an MBA, a Postgraduate Certificate in Education (PGCE), the Chartered Institute of Marketing (CIM) qualification, and several other professional credentials. His expertise spans marketing, entrepreneurship, innovation and higher education. Dr Randhir Roopchund has worked with international universities such as Aberyswyth University, University of Glasgow, Amity University and University of Northampton. Throughout his career, he has served in senior leadership roles, including Head of Department and Dean of Faculty of Business and Management at UDM, while contributing to curriculum development, quality assurance, and institutional strategy. Dr Randhir Ropchund has published in more than 25 research articles including Q1 Journals such as Industry and Higher Education (Q1 -0.707) and Environmental Science and Pollution Research (Q1 -0.909). He has also participated in more than 30 international conferences and reviewed for many impactful journals. He has worked as Consultant for MaddisonPine Ltd, Commonwealth of Learning, National Women Entrepreneurship Council and few local and international universities. He is member of the two journals namely IJMESS and International Journal for Technoentrepreneurship. He has been external examiner for Mphil for University of Technology Mauritius and for Doctorate for UNISA. He has been visiting Faculty at many universities including African Leadership University.

Roopchund Randhir

Designation: Bsc DipM ACIM MBA PGCE DBA

Research/field of study:
Entrepreneurship, CRM and Higher Education

Email:
rroopchund@udm.ac.mu

Research

Guest Lead Editor – Sage Open

Entrepreneurship development in emerging and Small Island Development Economies

  • Role: Lead Editor
  • Duration: 6-9 Months

Publications

Roopchund, R., 2023. Assessing the Current State of Science, Technology, and Innovation in Mauritius for Improving Economic Growth and Development. In Science, Technology and Innovation Diplomacy in Developing Countries: Perceptions and Practice (pp. 167-182). Singapore: Springer Nature Singapore.

Roopchund, R., 2023. Analysing institutional and government support for the development of Mauritian SMEs. International Journal of Entrepreneurship and Innovation Management, 27(1-2), pp.98-118.

Meza, C.S.R., Kashif, M., Jain, V., Guerrero, J.W.G., Roopchund, R. and Niedbala, G., (2021). Stock markets dynamics and environmental pollution: emerging issues and policy options in Asia. Environmental Science and Pollution Research, 28(43), pp.61801-61810. (Impact Factor 5.19)

Roopchund, R., (2020) Analysing the different Entrepreneurship Education initiatives for the development of a conducive and motivating entrepreneurial ecosystem in Mauritius. Management and Entrepreneurship: Trends of Development, 3(13), pp.97-113.

Roopchund, R. (2020), SMEs in Mauritius: economic growth, employment and entrepreneurial culture, International Journal of Entrepreneurship and Small Business, 39(4), 586-596.

Roopchund, R., 2020. Analysing the role of National Women Entrepreneurship Council in promoting entrepreneurial culture in Mauritius. Technium Social Sciences Journal, 9(1), pp.377-383.

Roopchund, R., (2020) Smart Tourism for Enhancing Tourism Experience: Prospects and Challenges for Africa. In Supporting Inclusive Growth and Sustainable Development in Africa-Volume II (pp. 105-122). Palgrave Macmillan, Cham.

Roopchund, R., (2020) Mauritius as a Smart Tourism Destination: Technology for Enhancing Tourism Experience. In Advanced Computing and Intelligent Engineering (pp. 519-535). Springer, Singapore.

Ramesh, V., Jaunky, V.C., Roopchund, R. and Oodit, H.S., (2020). ‘Customer Satisfaction’, Loyalty and ‘Adoption’of E-Banking Technology in Mauritius. In Embedded Systems and Artificial Intelligence (pp. 861-873). Springer, Singapore.

Roopchund, R. (2019), Adapting the Mauritian education system for effective workforce development, Industry and Higher Education, 33(6), 414-424.

Roopchund, R. (2019), Higher Education challenges for Public Universities in Mauritius, International Journal of Management in Education, Vol 13(3), 205-217.

Roopchund, R. (2019), Exploring Social CRM for SMEs in Mauritius, Journal of Enterprising Culture, Vol 27 (2), 1-17.

Roopchund, R., Ramesh, V. and Jaunky, V., (2019), Use of Social Media for Improving Student Engagement at Université des Mascareignes (UDM), In Information Systems Design and Intelligent Applications, Vol 863, 11-20.

Roopchund, R. (2018), Assessing the level of Service Quality and Customer Satisfaction at EMTEL, Academy of Marketing Services Journal, Vol 2 (2), 55-62.

Randhir Roopchund (2017) CRM technology for enhancing learning and student satisfaction in public universities in Mauritius, Journal of Information and Optimization Sciences, 38:6, 759-771, DOI: 10.1080/02522667.2017.1372126

Roopchund , R (2017), A  Critical Analysis of the Impact of CRM on Higher Education in Mauritius, International Journal of Learning and Teaching, Vol 3,  p 300-305.        .

Roopchund, R., Latasha, K., Tooraiven, P. ,Bappoo, M. (2016), Analysing the impact of Sensory Marketing on Consumers: A Case Study of KFC,Journal of US-China Public Administration, Vol 13, No 4, 278-292.

Randhir Roopchund. and Peng Wang. (2015), Chinese Students’ English-speaking Anxiety in Asking Questions in the MSc TESOL Classroom ,International Journal  of English Language Teaching , Vol 2,No2 .URL: http://www.sciedu.ca/journal/index.php/ijelt/article/view/6571

Roopchund, R. and Boojhawon, S. (2014), Applying the SERVQUAL Model in Postal Services, A Case Study of Mahebourg Postal Services, International Journal of Business and Management, Vol 2, 223-232.

Randhir Roopchund. (2014), Implementing CRM in Higher Education: A Case Study of UDM , Commerce Spectrum Post graduate and Research Department –St Peter’s College ,Vol2 No1, P55-63.

Roopchund R (2014), Mauritius – A New Economic Model to Emulate, Available from the proceedings of the XV International Seminar held in Delhi, DOI: http://www.internationalseminar.org.

Wang P and Roopchund R(2015), Chinese Students English Speaking Anxiety in Asking Questions in the MSC TESOL Classroom, International Journal of English Language Teaching,

Book Chapters (if any)

  • Roopchund, R., 2023. Assessing the Current State of Science, Technology, and Innovation in Mauritius for Improving Economic Growth and Development. In Science, Technology and Innovation Diplomacy in Developing Countries: Perceptions and Practice (pp. 167-182). Singapore: Springer Nature Singapore.
  • Roopchund, R., (2020) Smart Tourism for Enhancing Tourism Experience: Prospects and Challenges for Africa. In Supporting Inclusive Growth and Sustainable Development in Africa-Volume II (pp. 105-122). Palgrave Macmillan, Cham.
  • Ramesh, V., Jaunky, V.C., Roopchund, R. and Oodit, H.S., (2020). ‘Customer Satisfaction’, Loyalty and ‘Adoption’of E-Banking Technology in Mauritius. In Embedded Systems and Artificial Intelligence (pp. 861-873). Springer, Singapore.

Conference Proceedings (if any)

  • Roopchund, R., 2025. Leveraging the Triple helix model to promote entrepreneurship in Reunion island, 8th Pan IIT International Finance conference, IIT Madras (3-5 July 2026)
  • Roopchund, R., 2023. Analysing the Mauritian Tourism Ecosystem for Promoting Innovation in Mauritius for Sustainability, DOMS Conference, IIT Madras (16-18 Nov 2023).
  • Roopchund R (2018), Understanding challenges and opportunities of Public Universities in Mauritius, Tertiary Education Commission.
  • Roopchund R (2017), CRM Technology for enhancing learning in Public Universities, SMARTTECH Conference 27th -29th March, Amity University Jaipur, India.
  • Alsaid L, Roopchund R. and Ferag, E. (2017), Does Auditor Leadership improve Audit Quality, British Accounting and Finance Association Conference, Heriott Watt University, 10th -12th April 2017.
  • Roopchund R., and Alsaid L (2016),  Analysing CRM Factors affecting Student Loyalty and attrition in Public Universities in Mauritius, ICTEL Conference- Nov 25th and 26th, Middlesex University, Mauritius.
  • Roopchund R. (2016), A Critical Analysis of the Impact of CRM on Higher Education in Mauritius, The 2nd International Conference on the Frontiers of Educational Technologies, Nanyang Technological University Singapore,28th-30th September 2016.
  • Roopchund R. and M Mulloo (2016), Assessing the Level of Customer Satisfaction and Service Quality at Emtel, 1st International Business Engineering Conference (IBEC 2016), Reutlingen University , Universiti Malaysia Pahang and School of Business and Management, JW Mariott, 26-27 September  2016.
  • Roopchund R(2016), Customer Relationship Management and Student Loyalty in Higher Education, International Conference on Tourism , Hospitality and Marketing, Henessy Park Hotel, Jan 2016.
  • Roopchund R. et al (2016), Analysing the impact of Sensory Marketing on Consumers: A Case study of KFC, International Conference on Tourism , Hospitality and Marketing, Henessy Park Hotel, Jan 2016.
  • Roopchund R(2015), Understanding the contribution of Human Capital for the Competitiveness of Mauritius, AAFA Conference September 2015, Westin Turtle, Balaclava, Mauritius.
  •  Roopchund R. (2014), Mauritius : A New Economic Model  to emulate ,International Seminar on Employment; New Delhi, Available from http://www.internationalseminar.org/XV_AIS/TS%201/1.%20Mr.%20Randhir%20Roopchund.pdf .
  • Roopchund, R and Sahoo, P. (2014), Mauritius Energy Security : From Fossil Fuels to Renewable Energy Sources, RESUS Conference, Université des Mascareignes.

Any further inquiries?

Please contact on the following email: ecoledoctorale@udm.ac.mu